Terms & Conditions

1. Customer Account

As a Dailywale account owner, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your mobile phone to prevent unauthorized access to your account. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. “Dailywale.com” reserves the right to refuse access to the mobile application, terminate accounts, remove or edit content at any time without notice to you.

2. Privacy

Please review our Privacy Notice, which also governs your visit and use of Dailywale.com, to understand our practices. The personal information / data provided to us by you during the course of usage of Dailywale.com will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

3. Eligibility

Services of the website would be available to only select geographies in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the website and mobile application. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the website and mobile application only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users.

4. Pricing

All the products listed on the website and mobile application will be sold at MRP unless otherwise specified. The MRP mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the fresh food prices are higher or lower on the date of delivery then the additional charges will be collected or refunded as the case may be at the time of the delivery(chosen by customer) of the order.

5. Cancellation by Website / Customer

You as a customer can cancel your order anytime up to the cut-off time (9PM of the previous day) of the slot for which you have placed an order using the CANCLE option in orders list of mobile app. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website and mobile application, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

6. Return & Refunds

We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the website and mobile application. This can be used to pay your subsequent shopping bills.

7. Copyright, authors' rights and database rights

The compilation of all content on this website and mobile application is the exclusive property of Daily Needs And Activities and its affiliates and is protected by laws of India and international copyright and database right laws. All software used on this website and mobile application is the property of Daily Needs and activities, its affiliates or its software suppliers and is protected by India and international copyright and author' rights laws.
You may not systematically extract/ or re-utilize parts of the contents of the website and mobile application without Daily Needs And Activities and / or its affiliates (as may be applicable) express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization of any substantial parts of this website, without Daily Needs And Activities and / or its affiliates (as may be applicable) express written consent. You may also not create and/ or publish your own database that features substantial (e.g.: prices and product listings) parts of this website without Daily Needs And Activities and / or its affiliates (as may be applicable) express written consent.

8. Trademarks

DAILYWALE.COM, DAILYWALE, THE DAILYWALE LOGO, other marks indicated on our website are trademarks or registered trademarks of Dailywale.com, in the Indian jurisdiction. Dailywale.com's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Dailywale. Dailywale's trademarks and trade dress may not be used in connection with any product or service that is not Dailywale's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Dailywale. All other trademarks not owned by Dailywale that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Dailywale.

9. Disclaimer

You acknowledge and undertake that you are accessing the services on the website and mobile application and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products nor hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.
We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website and mobile application, all content, information, software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website and mobile application. At no time shall any right, title or interest in the products sold through or displayed on the website and mobile application vest with Dailywale nor shall Dailywale have any obligations or liabilities in respect of any transactions on the website and mobile application.

10. Indemnity and Release

You shall indemnify and hold harmless Daily Needs And Activities, its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of these Conditions of Use or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.
You hereby expressly release Daily Needs And Activities and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.

Legal Notice

Judiciary area Indore


The ordered packages will be delivered by Dailyvry logistics at the address provided at your registered account. The delivery time is as per the customer’s selected slot for the shipment.

Contact Information

Daily Needs and Activities,
Email id: [email protected]